Ultra-frische Produkte: you cook - you eat - you smile


Data protection statement of YOUCOOK GmbH

We are pleased that you are visiting our websites and thank you for your interest in our company, our products and our websites. The protection of your privacy when using our websites is an important concern for us. Therefore, we act in accordance with the applicable legislation on the protection of personal data and data security.

In the following, you will learn to which websites this data protection declaration applies, which data we collect, process and use, which information rights you have and much more. In order to be able to answer your questions quickly and understandably, we have designed our privacy policy in the form of questions and answers.


Who is responsible for this website?

Responsible for the data collection and processing described below is the body named in the imprint.


To which websites does this privacy policy apply?

This data protection declaration applies to the use of the websites offered by YOUCOOK GmbH (hereinafter referred to as "YOUCOOK") (hereinafter referred to as "YOUCOOK websites"). This data protection declaration does not apply to the websites of other service providers to which YOUCOOK websites merely refer by means of a link.


What is personal data?

Personal data is individual information about personal or factual circumstances of a specific or identifiable natural person. For example, your name, address, account, ID or telephone number, license plate number, e-mail address or IP number are personal data. Non-personal data, on the other hand, is data that makes it impossible to determine your actual identity. This includes, for example, information about which gender you are, which browser you use or which car brand you prefer.



Will I remain anonymous when using the YOUCOOK websites?

Yes. When using the YOUCOOK websites, you remain anonymous as long as you do not voluntarily provide us with personal data. The only exception to this principle is the temporary automatic collection and storage of your IP number. You can find out more about this below.


Is personal data collected and processed automatically?

Yes. For each of your visits to our websites, we automatically collect information about which IP number is assigned to your computer, which browser and operating system you are using, and which web pages you have viewed. This data is stored in so-called log files on the web server. Only the IP number belongs to personal data. To protect our computer systems from misuse, it is necessary to store the IP number of each visitor for a period of seven days. The legal basis is Art. 6 para. 1 lit. f) DSGVO. If we also use the log files to create usage profiles, whether for the purpose of advertising, market research or to tailor our websites to your needs, the IP numbers will be anonymized in advance. Otherwise, the IP numbers are deleted from the log files. As a result, you remain anonymous in any case, even with the automatic collection and temporary storage of your IP number.


Under what conditions is personal data otherwise collected, processed or used?

We only collect, process or use personal data if you provide it to us voluntarily and it is also permitted by law or you have given your consent. This usually happens when you conclude a contract with us online or make an inquiry to us.


For what purpose is personal data collected, processed or used?

We use the personal data provided by you exclusively for the communicated or agreed purposes, i.e. generally according to Art. 6 para. 1 lit. b) DSGVO for the preparation or fulfillment of the contract concluded with you or according to Art. 6 para. 1 lit. f) DSGVO for answering your inquiry.


Is personal data used for the purpose of advertising or market research?

This is not the case without your consent. In order to maintain the customer relationship with you, we are in some cases interested in using your personal data for advertising, market research or other purposes. However, we will of course inform you of this in advance and ask you for your express consent in accordance with Art. 6 (1) a) DSGVO.


Is personal data passed on, sold or otherwise transferred to third parties?

Your personal data will not be passed on, sold or otherwise transferred to third parties, unless this is necessary for the purpose of processing the contract in accordance with Art. 6 (1) (b) DSGVO or you have expressly consented in accordance with Art. 6 (1) (a) DSGVO. For example, it may be necessary for us to pass on your address and order data to our suppliers when you order products.


Can I withdraw my consent?

Yes. You have the option at any time to object to the use of your personal data agreed with your consent for the future. To do so, please contact the office listed below.


Are cookies used on the YOUCOOK websites?

We generally use so-called session cookies on the YOUCOOK websites, which store data for technical session control in the memory of your browser. This data is not personal and is deleted at the latest when you close your browser. Should we exceptionally also wish to store personal data in a cookie, we will obtain your express consent in advance in accordance with Art. 6 (1) a) DSGVO.

The processing is based on Art. 6 para. 1 lit. f) DSGVO and in the interest of optimizing or enabling user guidance and adapting the presentation of our website.


How can I generally prevent cookies from being stored on my computer?

Although cookies are only relevant under data protection law if personal data is stored in them, quite a few Internet users are fundamentally skeptical about these small data packages. We would therefore like to point out that you can also protect yourself against the storage of cookies on your computer or view the contents of cookies. Current browsers provide you with various functions for this purpose, which you can find out more about in the help section of your browser. For example, simply set your Internet browser to automatically block all cookies or to warn you before a cookie is stored. However, we would like to point out that this may be associated with a functional restriction in the use of YOUCOOK websites and websites of other service providers.


What do I need to know about YOUCOOK's Facebook/Instagram pages or Whatsapp and Signal?

We operate an official Facebook/Instagram page on the basis of Art. 6 para. 1 lit. f) DSGVO and use Whatsapp and Signal as a communication channel. We do not collect, store or process any personal data of our users on these pages or channels at any time. Furthermore, no other data processing is carried out or initiated by us. The data you enter on our Facebook/ Instagram pages, such as comments, videos or images, will not be used or processed by us for any other purpose at any time.

Facebook uses so-called web tracking methods on these pages. Please be aware of this: It cannot be ruled out that Facebook uses your profile data, for example to evaluate your habits, personal relationships, preferences, etc.. We have no influence on the processing of your data by Facebook.


Notices and objection options regarding Google Analytics

Insofar as you have given your consent, this website uses Google Analytics, a web analytics service provided by Google Ireland Limited ("Google"). The use includes the operating mode "Universal Analytics". This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze the activities of a user across devices.

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. We would like to point out that on this website Google Analytics has been extended by IP anonymization to ensure anonymized collection of IP addresses (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. For more information on terms of use and data protection, please visit www.google.com/analytics/terms/de.html or policies.google.com.


Purposes of processing

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

Legal basis

The legal basis for the use of Google Analytics is your consent pursuant to Art. 6 Abs. 1 S.1 lit. a DSGVO.

Recipients / categories of recipients

The recipient of the collected data is Google.

Transfer to third countries
Personal data is transferred to the US under the EU-US Privacy Shield based on the European Commission's adequacy decision. You can access the certificate here.

Duration of data storage
The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Data subject rights
You can revoke your consent at any time with effect for the future by preventing the storage of cookies through a corresponding setting of your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the Browser-Add-on. Opt-out cookies prevent the future collection of your data when visiting this website. To prevent collection by Universal Analytics across devices, you must opt-out on all systems used. You can set an opt-out cookie by clicking the narrow bar ("Cookie Policy") at the bottom right of the screen to reactivate the cookie banner. Then select the "Decline" option.


What does YOUCOOK do for the security of my personal data?

YOUCOOK takes the technical and organizational security measures to protect your personal data from loss and misuse. For example, your data is stored in a secure operating environment that is not accessible to the public. Should you wish to contact YOUCOOK by e-mail, we would like to point out that the confidentiality of the information transmitted is not guaranteed. The content of e-mails - similar to postcards - can be viewed by third parties. We therefore recommend that you send us confidential information exclusively by post.


What rights do I have as a user of the websites?

When processing your personal data, the GDPR grants you certain rights as a website user:

1. right of access (Art. 15 DSGVO):

You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this personal data and to the information listed in detail in Art. 15 DSGVO.


2. right to rectification and erasure (Art. 16 and 17 GDPR):

You have the right to request without undue delay the rectification of any inaccurate personal data concerning you and, where applicable, the completion of any incomplete personal data.

You also have the right to request that personal data concerning you be deleted without undue delay, provided that one of the reasons listed in detail in Art. 17 DSGVO applies, e.g. if the data is no longer required for the purposes pursued.


3. right to restriction of processing (Art. 18 GDPR):

You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if you have objected to the processing, for the duration of any review.


4. right to data portability (Art. 20 DSGVO):

In certain cases, which are listed in detail in Art. 20 DSGVO, you have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer of this data to a third party. 


5. right of objection (Art. 21 DSGVO):

If data is collected on the basis of Art. 6 (1) (f) (data processing for the protection of legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.


6. right of complaint to a supervisory authority

Pursuant to Art. 77 DSGVO, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of data concerning you violates data protection provisions. The right of complaint may be asserted in particular before a supervisory authority in the Member State of your residence, your place of work or the place of the alleged infringement.


Does this privacy policy change from time to time?

The rapid technological development of the Internet and the changes in law and legislation in the area of data protection make it necessary for us to adapt our data protection declaration to the new requirements from time to time. Therefore, please refer to the current data protection declaration. This data protection declaration is as of 17.09.2020.


Has a data protection officer been appointed?

You can reach our data protection officer at:

ds² Unternehmensberatung GmbH & Co.KG
Falkenstraße 10
33775 Versmold


Who can I contact?

If you wish to exercise your rights of access, have questions about this privacy statement or our privacy practices on the web, please contact: hallo@youcook-food.com


What do I need to know about the use of Google Maps?

On our websites, we embed map services provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94042, United States, which are not stored on our servers. We only display locally stored preview images of the maps in the first step to ensure that accessing our websites with embedded map services does not automatically result in the third-party provider’s content being downloaded. This does not provide any information to third-party providers. The third-party provider’s content is only loaded after clicking on the preview image. As a result, the third-party provider receives the information that you have accessed our site and the usage data technically required in this context. We have no influence on the further data processing by the third-party provider. You can find more information on this in Google's privacy policy and the additional terms of use for Google Maps. Please note that embedding means that your data will be processed outside the EU or the EEA. The transfer of data to the USA is based on the Data Privacy Framework, to which Google has subjected itself and that guarantees an appropriate level of data protection.

By clicking on the preview image, you give us your consent to download content from Google Maps (Art. 6 para. 1 lit. a GDPR). You may revoke your consent at any time with future effect.you wish to exercise your rights of access, have questions about this privacy statement or our privacy practices on the web, please contact: hallo@youcook-food.com